Finish your customer interview, then drop the transcript here to immediately see product and marketing opportunities, feedback on your interview technique, and details about the four forces and timeline.
This is my analysis process, encoded. I’ve run thousands of these interviews. Now you get yours analyzed the way I would, in minutes instead of hours.
Chris Spiek
Add the JTBD Analyzer connector once and analyze interviews without leaving your chat. Same analysis, same shareable report.
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The "mattress interview" is the Jobs-to-be-Done community's most-taught example. We ran the original transcript through the analyzer: four forces, timeline, requirements, opportunities, and a full quality assessment. See exactly what you get back.
Anyone can paste a transcript into a chatbot. This is different. The analysis encodes 20+ years of JTBD interview methodology from the people who created the framework.
The model learned from hand-analyzed interviews with validated answer keys. It knows what good JTBD analysis looks like because it was trained on it.
Generic AI gives you bullet points. This tool extracts the actual four forces of progress, distinguishing push from pull, anxiety from habit, with the participant's own words as evidence.
Every switch story has an arc. The analyzer reconstructs the complete timeline from first thought through purchase to satisfaction, tagging each event with its role in the story.
Each analysis surfaces specific product and business opportunities grounded in evidence from the interview. Not generic takeaways. Concrete signals your team can act on.
The analyzer doesn't just process your transcript. It evaluates your interview technique and tells you where you left value on the table.
Interview transcripts contain sensitive, confidential information about your customers and your business. We take that seriously.
Your transcripts and analyses are never used to train AI models. Not ours, not anyone else's. Your interviews stay your interviews.
Your data is visible only to you. We don't share transcripts, analyses, or any derived data with other users or third parties. Ever.
Your account, your data, your choice. Reports are visible only to the person who generated them.
Drop a transcript right on the site, or add the connector to Claude. Your first interview comes back as a free preview, the summary and how it opens, in about two minutes. Unlock the full report (and get credits for more) when you’re ready.
First preview free. Unlocking and further analyses use credits.